Now, you can reconnect your Ledger and open Ledger Live back up. On a Mac, click the Apple icon in the top left-hand corner, choose Force Quit from the dropdown menu, highlight Ledger Live in the pop-up box and click Force Quit again.
#UPDATE LEDGER LIVE WINDOWS#
To shut the app down on a Windows machine, hit CTRL+ALT+DEL, head to File Manager, select Ledger Live and then click quit. Disconnect the device from your computer and shut down the Ledger Live app. Your Ledger is probably connected to your computer and the app already. The wallet used in these examples is simply for testing so won’t show any balances, but I can still point you in the right direction. 9/10 times, this is the incredibly easy fix. The very first thing you need to do is refresh your Ledger wallet through the Ledger Live app. So it’s been a while, we’ve confirmed the order is complete, and you still can’t see your updated balance? If you want, you can ask us to send you the transaction ID which you can use to follow it through to completion on an explorer. If you’ve purchased Bitcoin, keep this in mind and wait it out. I’ve experienced both extremes first hand! Remember, it is the blockchain that keeps a record of the true “balance sheet”, so you can always open a blockchain explorer and search for your wallet address to find your correct balance.īitcoin can take anywhere from five minutes to over an hour to reach your wallet after sending. To fix this issue follow the steps below. Occasionally, the Ledger Nano S or X can show a false or null balance on Ledger Live, which is a temporary display or server issue.
#UPDATE LEDGER LIVE HOW TO#
So you’ve fired up your Ledger Nano S or X for the first time, set it up and made your first purchase through BitPrime but when you see an incorrect balance in Ledger Live and wonder where your coins are.ĭon’t stress! In this article, I’m going to be covering how to troubleshoot your Ledger when the balance doesn’t reflect your most recent purchase. For additional information regarding Ledger please refer to the Ledger Blog or Ledger’s support page.Reading Time: 3 minutes Incorrect balance showing on your Ledger Nano S or X or in your Ledger Live app?.Currently, exchange on Ledger Live via FTX.COM supports 105 tokens and 10,000 combination pairs (20,000 including reverse pairs).You can find more details on location restrictions here. Exchange on Ledger Live via FTX are available in all countries that are supported by FTX, and may be subject to restrictions in specified jurisdictions.If the quote is not within +/- 10% of the original quote, the exchange will NOT process and your deposit will be refunded.If this re-quote is within +/- 10% of the original quote, the exchange will process and confirmed.After your deposit of the token you are exchanging from (in this example, USDC) has been confirmed on-chain, a re-quote will be automated.The initial quote you receive before performing an exchange is known as a “floating” quote.
Congratulations, you are now ready to exchange on Ledger Live with FTX! Allow for a few moments for the transaction to process, and when it is complete you will receive a confirmation.
Click “Exchange”, then using your Ledger device, follow the prompts to verify and approve the transaction. When you’re ready to exchange, make sure your Ledger device is connected to the Ledger Live app and unlocked. You can adjust network fees by clicking on the “Change” button next to “Network Fees”, or leave it at the default “Medium” setting.Ĥ. You must also have a sufficient ETH balance on your Ledger device to cover the gas fees required by the Ethereum network in order to complete the transcation. Please note: The minimum amount you can exchange must be US$50 or its equivalent. Next, select “FTX” under Provider and log in to your FTX.com account. In this example, we’ll exchange USDC to BTC. Click the “Swap” button on your portfolio page, or access it from the menu found on the left.ģ. *Ledger’s detailed instructions can be found here.Ģ.
#UPDATE LEDGER LIVE DOWNLOAD#
Download the Ledger Live app and set up your Ledger hardware wallet device. This is all done conveniently on the app and automatically sent to your hardware wallet.ġ. Users can now select FTX as a swap provider within the Ledger Live app and directly exchange more tokens at lower fees. FTX is excited to announce that it has partnered with the leading hardware wallet provider Ledger, giving you greater control over the safety of your assets.
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